Feeling troubled?

On a large campus like UW-Madison, students sometimes wonder where they can turn when feeling overwhelmed, alone, in academic trouble, or emotionally distressed. Students often find their way directly to some critical resources such as

• the Dean of Students Office or
• the University Health Service, and especially counseling services available through Counseling and Consultation.

Physical health crisis? Students who are experiencing a physical health crisis can get urgent medical advice by phone at 265-5600. The service is available M-F, regular business hours until 9 pm, and weekends and holidays, noon to 9 pm. If you are experiencing symptoms of an urgent physical illness or injury and aren't sure what to do about treatment, a UHS nurse can give you advice by phone.

Mental health crisis? Students who are experiencing a mental health crisis can get services by phone at 265-5600. Contact UHS 24 hours a day if you or a UW-Madison student is experiencing a mental health emergency. Calls are answered first by a receptionist, who may then page a UHS counselor.

When academic related issues are at stake. Often an academic advisor or academic dean are a logical first contact. In the School of Education we encourage students who are in non-crisis situations to contact their advisor as a first step toward resolving their concerns. Phone 262-1651 for an appointment. If your situation is urgent, ask for an advisor's direct phone number and/or email address. Education Academic Services (EAS) professional advising staff are often well-positioned both to help students assess their academic situation and locate emotional or psychological support.

As a dean’s office, EAS can authorize late drops of courses or emergency withdrawals when situations warrant. Students who are failing courses should always see an EAS advisor as soon as possible. We are especially sensitive to the transition issues of new freshmen and transfer students.

Comments or Problems: easinfo@education.wisc.edu.
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